FAQ's

Frequently Asked Questions (FAQs)

1. What is Saina Market?
Saina Market is a proudly Indian eCommerce platform offering a wide selection of affordable, high-quality products across categories like fashion, home essentials, electronics, and more. We aim to make online shopping simple, enjoyable, and trustworthy.

2. How do I place an order?
Placing an order is easy! Just browse our website, add items to your cart, and proceed to checkout. You’ll be asked to enter your delivery details and choose a payment method before confirming your order.

3. What payment methods do you accept?
We accept multiple payment options, including:

• Credit/Debit Cards
• UPI
• Net Banking
• Cash on Delivery (available in select areas)

4. How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS. You can also log into your Saina Market account and check your order history for tracking updates.

5. How long does delivery take?
Delivery times vary depending on your location and the product, but we aim to deliver most orders within 3–7 business days.

6. Can I cancel or return my order?
Yes! You can cancel your order before it is shipped. For returns, we offer an easy return policy within 7 days of delivery—just make sure the product is unused and in original packaging.

7. Is shopping on Saina Market safe?
Absolutely. We use secure payment gateways and encryption technology to protect your information. Your privacy and satisfaction are our top priorities.

8. How do I contact customer support?
You can reach out to our support team by emailing us at [support email] or via the Contact Us page. We’re here to help with any queries or concerns.